Alcohol and Drug Policy
This policy applies, to all staff and patrons of Single Fin Surf Charters also known by the Costa Rican name of Adarga De Plata Sociedad Anonima (referred as the “Company”) and also includes visitors and subcontractors inside and outside of normal scheduled working hours whether known or unknown to the company.
All patrons of Single Fin Surf Charters are expected to conduct themselves at all times in a manner that does not risk the safety of the crew, other patrons, company property or themselves. Patron’s actions due to the use or after-effects of alcohol, illicit drugs, non-prescription drugs, or prescribed medications or any other substance, should never inhibit the crew’s ability to perform assigned duties safely and acceptably without any limitations.
Involvements with alcohol or drugs can have adverse effects upon the company, the integrity of our work product, the safety of staff, patrons, and the ability to accomplish the goal of an alcohol and drug abuse free charter. The Company therefore wants to emphasize that it has zero tolerance for patrons who at anytime jeopardize the safety of the crew or any other patrons due to the influence of alcohol or drugs, and/ or whose ability to act responsibly is impaired in any way by the consumption of alcohol or drugs.
It is the responsibility of all staff and patrons to identify immediately to the appropriate crew members any concerns about any individuals immediate impact on the crews ability to perform their jobs, the safety of the charter, its patrons and the destruction of company property, so appropriate steps may be taken. When necessary, the captain of the boat will be notified. Further the Capitan’s decision on appropriate consequences include but are not limited too verbal warning, the immediate return of the charter to its home port, or disembarkation of the unsafe patron at the first available safe port. These disciplinary actions are at the captain’s sole discretion and may be enacted in any order or at anytime.
If a patron believes an employee of the company is in violation of this policy, they are encouraged to bring it to the attention of the company. They are also encouraged to notify any other agent of the company to have the matter dealt with immediately.
It is the companies policy that the safety of its charters, to include the crew, patrons, and company property is of paramount importance and any individual who jeopardizes that safety in any manner will be removed from the charter forfeiting all rights to reimbursement or legal recourse for reparations or cost due to trip interruption.
SINGLE FIN POLICIES
We are here to make your vacation something exciting, memorable and enjoyable. But first, we must observe certain house rules.
Waiver | Release of Liability
In consideration of Single Fin Surf Charters known in Costa Rica as Adarga De Plata Sociedad Anonima, Single Fin Surf Charters, furnishing services and/or equipment to enable me to participate in sailing, fishing, jet skiing, fly-boarding, standup paddle boarding (SUP), and surfing I agree as follows:
I fully understand and acknowledge that: (a) outdoor and aquatic recreational activities have inherent risks, dangers and hazards and such exists in my use of sailing, fishing, jet-skiing, fly-boarding, standup paddle boarding (SUP), and surfing equipment and my participation in the above mentioned, and other outdoor and aquatic activities; (b) my participation in such activities and/or use of such equipment may result in injury or illness including, but not limited to bodily injury, disease, strains, fracture, partial and/or total paralysis, death or other ailments that could cause serious disability; (c) Further, risks and dangers may be caused by, increased, or a direct result of the unpredictability of natural forces and weather conditions which are inherent to recreational activities that take place in a wilderness aquatic or outdoor environment. While the captain and agents of company will always exercise their best judgment in decision-making their actions and decisions may result in risks, hazards, and dangers to the participants and patrons. I understand this possibility of risk and danger, and release and hold harmless the captain, employees, and agents of Single Fin Surf Charters. i assume personally all liability for any injuries or damages occurring as a result of all for seeable and unforeseeable risks and dangers including any negligence of other patrons, breaches of contract, forces of nature and other causes; and (d) by my participation in these activities and/or use of equipment, I hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the owners, agents, officers, or employees of Single Fin Surf Charters, known in Costa Rica as Adarga De Plata Sociedad Anonima, Guanacaste Province, Costa Rica, or by any other person. (e) In addition, I hereby grant permission to Single Fine Surf Charters, known in Costa Rica as Adarga De Plata Sociedad Anonima, Guanacaste Province, to make and use for promotion or other purposes, photographic records of myself without recourse or compensation to me.
I, on behalf of myself, my personal representatives and my heirs or as parent or legal guardian of the undersigned participant hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify Single Fin Surf Charters known in Costa Rica as Adarga De Plata Sociedad Anonima, Guanacaste Province, Costa Rica and their owners, agents, officers, employees, representatives and lenders from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise, which arise out of my use of company equipment such as but no limited to: sailing, fishing, jet skiing, fly-boarding, standup paddle boarding (SUP), and surfing equipment or my participation in those activities. I specifically understand that I am releasing, discharging and waiving any claims or actions that I may have presently or in the future for the negligent acts or other conduct by the owners, agents, officers, employees or representatives of Single Fin Surf Charters, known in Costa Rica as Adarga De Plata Sociedad Anonima, Guanacaste Province, and Costa Rica.
I HAVE READ AND UNDERSTAND THE ABOVE WAIVER AND RELEASE OF LIABILITY. FURTHER, IT IS MY INTENTION TO AGREE AND EXEMPT, RELIEVE AND HOLD HARMLESS SINGLE FIN SURF CHARTERS, KNOWN IN COSTAR RICA AS ADARGA DE PLATA SOCIEDAD ANONIMA, PLAYAS DEL COCO, GUANACASTE PROVINCE, AND COSTAR RICA FROM ALL LIABILITY ARISING FROM MY PARTICIPATION IN THE AFOREMENTIONED OUTDOOR RECREATIONAL AND AQUATIC ACTIVITIES ALSO INCLUDING BUT NOT LIMITED TO ALL LIABILITY ARISING FROM EXTENDED STAYS AND OVERNIGHT HABITATION UPON ANY AND ALL PROPERTY DURING SUCH STAY, CHARTER BOATS OWNED OR OPERATED BY SINGLE FIN SURF CHARTERS.
Cancellation Policy
Cancellation Fees on Charter Fares and Other Add-On Charges
Cancellation fees for charter and other charges will follow the schedule below and apply to all guests on the reservation. Requests for refunds must be in writing to Single Fin Surf Charters and e- mailed to our office so that a time and dates stamp is available for the request. Depending on when the charter is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.
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Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply
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No refunds will be given on any charter for no-shows
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No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the charter.
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Departure date changes are considered reservation cancellations and are subject to the below cancellation fees.
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Requests for refunds must be in e-mailed to Single Fin Surf Charters. Refund processing time is about 1 to 2 weeks.
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Single Fin Surf Charters Payment and Cancellation Policy is subject to change without notice prior to an initial deposit.
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Cancellation fees for charters and other add-on charges will apply even if the reservation is not cancelled in full.
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Cancellation fees will begin immediately once money has been applied to the reservation.
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Once payment is applied, the reservation is subject to cancellation fees according to the below schedule.
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Should cancellations result in the charter falling below the minimum occupancy the entire charter is subject to cancellation
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Upon individual cancellation the change in charter rate will be applied to the final deposit
Cancellation Policy, Effective January 1, 2015
Days Prior to Departure Cruise Cancellation Fee
60 days or more Full Refund less a $25.00 administrative fee per person
60 - 45 days 50% Refund less a $25.00 administrative fee per person
45 days or less Zero Refund
Please download and sign this Waiver.
Kindly email it back here.